All of our goods are checked in Korea at time of order and rechecked again at our Korean warehouse. Therefore incorrect orders are something that happens very rarely. However if you have received the wrong items, please contact us within 2 days after receiving your items. Any communication afterward will not be entertained. Sometimes, products are renewed and there packaging is […]

We generally do not get breakages, 99% of shipments are fine. In the instance you do experience this, notify our team straight away and we will work with you to solve often raising credits. If you already have a wholesale account, Login here. If you do not have one you can Sign Up. To check wholesale prices, sign up, log […]

Shipping to UAE we can do. We just need to follow the below procedures; – No box can be above 15 kilo – Value below $250 per box – Each box must be a different consignee with contact number and local tax number. If you already have a wholesale account, Login here. If you do not have […]

We understand all customers would like to calculate the exact cost of orders so they can calculate profit margins and work out if ordering is viable. Now you can get a really accurate idea if you are within the EU. Add all of your items to cart, and then navigate to the bottom of the […]

Quick answer: Pack/Prep Goods – Lead time 3-6 days (In stock only) Air Shipment –  Lead time 3-5 days once space is secured. Generally, shipments move on a SAT and arrive SUN. DHL / TNT – Final leg 3-5 days depending on location in Europe. If you select items in stock (please check the product page for stock […]

We now have a FREE SHIPPING offer on our site to both EU & UK. But what exactly does FREE shipping mean? See below; FREE shipping is from Korea to anywhere in the UK & EU The goods are still shipped under our terms of service, please check this before ordering It is UNLIKELY you will […]

All shipments are shipped on a FOB basis to all European countries below. You can check out as usual and all shipping costs will be covered, where possible. FOB basis is including destination and origin charges, taxes and duties where possible. Please check with your country before ordering. European Countries: Austria , Belgium , Bulgaria , […]

Yes! We can make local delivery in Korea (to your forwarder or your hotel) and local shipping fee is as below:   Weight KG Shipping Fee USD 1 – 10 $5 10 – 20 $7 20 – 30 $10   If you already have a wholesale account, Login here. If you do not have one you can Sign Up. […]

We provide the one-price shipping fee including custom clearance, taxes and duties by air-freight for some countries if using our appointed forwarder to all 44 countries in Europe and countries in thevicinity including Albania, Armenia. Belarus, Gibraltar, Iceland, Kosovo, Lechtenstein, Macedonia, Norway, Russia, Switzerland, Turkey & Ukraine. For other countries, the shipping fees will depend on routing. Please contact us if […]

Please note that any of the warehouses in the network are only for forwarding purposes only. Due to BIFA rules members of the public cannot visit our warehouse to choose products, it is merely used as a forwarding office and storage space for bonded goods. If you wish to collect from our warehouse we can […]