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How do I contact customer support?

Got a question about something on our site? You have 3 options;

Give us a Call – Please note that during this time, we have a skelton team managing orders. The below options are better.
Email Us – We can always be reached at info@baifumei.co.uk / info@baifumeigroup.com
Live Chat us – In the bottom right corner open a chat and start chatting

Send a message to us and one of our team members will get right on it. We aim to answer all emails within 12 hours but most emails are dealt with in 1-2 hours.

Please note our current time zone is – UTC/GMT +8 hours

If you already have a wholesale account, Login here.
If you do not have one you can Sign Up.
To check wholesale prices, sign up, log in and pricing will appear.
If not please contact us so we can approve your account.

Site Update: We’re Here to Assist ⚠️⚠️

We’re aware the site may not be working as expected. Please contact us via live chat for immediate help. Our team can assist with manual Purchase Orders (POs).