What shall I do if I receive the wrong items? – Baifumei

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What shall I do if I receive the wrong items?

All of our goods are checked in Korea at time of order and rechecked again at our Korean warehouse. Therefore incorrect orders are something that happens very rarely.

However if you have received the wrong items, please contact us within 2 days after receiving your items. Any communication afterward will not be entertained. Sometimes, products are renewed and there packaging is changed or they have an additional gift item along. Such cases are not treated as wrong item.

If you already have a wholesale account, Login here.
If you do not have one you can Sign Up.
To check wholesale prices, sign up, log in and pricing will appear.
If not please contact us so we can approve your account.